We have upgraded our Credit Card porcessing software (STRIPE).Some customers have gotten the following error:Remote Transaction Failure. Please Contact SupportIf you see this, to correct it: Go to your Client Area Go to Manage Credit Card re-enter the Credit Card information (it will be the same unless you have a new card) If this doesn't fix ... Read More »
1/5/18 - 2000 hours
We had some issues with the FLASH server and the SHOUTcaststreaming.us website.
All if backto normal now.
If you are still having issues, please put in a support ticket.
12/12/17 - 2010 hours
It looks like SHOUTcast version 1 will not on the new iPhone iOS 11.
SHOUTcast version 2 will work. So, if you are having issues, then you need to upgrade. Version 1 is 9 years old and is no longer supported.
The Los Angeles Fires, the Creek fire, burned down the ranch where my horse was boarded. Thank goodness 80 horses were safely evacuated from Gibson Ranch in Shadow Hills, CA.However, the boarders including me and my friends lost thousand dollars in tack (horse equipment). I lost 2 saddles / reins / headstalls / blankets / pads / medicines / ... Read More »
12/05/17 - 1300 hours
Massive fires in Los Angeles are causing evacuations. If we don't respond quickly today, that is the reason.
11/14/18 - 1646 hours (pacific time)
The newest version of iPhone iOS, version 11, has will not play MP3 files, reported by a lot of people.
The workaround is to switch to SHOUTcast version 2.xx if you are using version 1.
Please put in a ticket if you need more information.
11/5/17 - 0900 hours (pacific)Happy Daylight Standard Time !!All issues with our FLASH & Mobile & SmartPhone players should have been resolved.All issues with billing & support ticket system should have been resolvdd.If not, please email us, if you can't get to your client area.=============================11/4/17 - 1930 hours ... Read More »
10/10/17 - -218 hoursThe Data Center has fixed the issue. It was a bad NIC and / or cable.We are bringing back the VPS's one by one. If you are not up, you should be soon. If not, please put in a support ticket..===================10/20/17 - 0115 hoursSC19, which is a VPS server isn't responding.We just put in a ticket with the Data ... Read More »
10/9/17 - 1240 hoursWe have said this over and over again, but nobody listens.\Do NOT reply to an email for support and do not email us for support.Only use your Client Area for support / tickets.From now on, if you try to do support via email, it will be deleted and not answered.We receive 500 spam emails per day and culling through them for a ... Read More »
0800 hours (pacific) - 10/5/17
We are upgrading the CenTOS Operating System on SC6 at 2100 hours today.
All stations may be off the air for 1 to 3 minutes during the upgrade.