We are back online with SC8. The Data Center thinks it was a loose cable.
6/22/18 - 1840 hours (pacific time)
The Data Center has confirmed that the disk drive went out.
They are replacing it and then we have to restore from a backup.
We will be down for 3 - 12 hours during the repair.
6/22/18 - 1818 hours (pacific time)
SC8 is not responding for some customers, but it is for others.
We have put in a ticket with the Data Center just now. It usually takes them 2 - 8 hours to answer (it's the European DC).
We will update this when they respond. It appears to be a bad disk drive.
Friday, June 22, 2018